E-goverment in angola Dissertation Example | Topics and Well Written Essays - 9500 words

E-goverment in angola - Dissertation Example One aspect of change is e-governance. Though existing literature has outlined the possibility of e-governance spiraling economic lives of citizens, little has been done to unravel understanding of the prospects, challenges, and practices of e-governance in improving literacy levels, championing the values of democracy, increasing economic transactions, and improving government administrative functions. This report seeks to explore the prospects of E-governance in Angola, assess the challenges facing implementation of e-governance, and ultimately establish best practices that have effectively promoted the governance in Angola. A survey will help gather qualitative data to be analyzed using descriptive statistics. The target population will be government departments, businesses, citizens, and government employees. This study will help guide the government of Angola to determine how e-governance has and will help in service delivery, know sections of the population not reached or utiliz ing the services and promote effective inter-ministerial or departmental communication in the nation of Angola. Table of Contents Abstract 2 Table of Contents 3 1.0 Introduction 5 2.0 Literature Review 6 2.2.1Government and Governance 7 2.2.2 E-Government and E-Governance 8 2.2.3 Components of E-Government 8 2.2.4 E-governance 9 2.3 E-Government in Angola 10 2.3.1 Overview of Angola 10 2.3.2 Demography 11 2.4.3 Telecommunications Infrastructure 14 2.4.4 Human Development (Human Index in Angola) 16 2.6 Opportunity 18 2.6.1 Quality of Public Services to Citizen 18 2.6.3 Encourage Use of ICT Africa 20 2.7.1 Angola: Country Profile 21 2.7.2 Demography 22 2.7.3 Economy 22 2.7.4 Governance 24 2.7.5 Description 26 2.7.6 Specific Objectives 27 3.1 Sample size 30 1.0 Introduction This study intends to analyze the role of e-governance in fostering democracy in Africa by critically assessing its contribution on the Angolan governance and how these aspects have contributed to effective service delivery and improved the standards of living of Angolan people. It outlines how to subdue the challenges of instituting e-governance and further inform the knowledge bank of the Angolan government on the current and new challenges likely to be faced in implementation. 1.1 Research Question To what extent has e-governance influenced democracy and good governance in Africa? 1.2 Objectives: 1. Explore the prospects of e-governance in Africa. 2. Assess the challenges facing implementation of e-governance in Africa. 3. Establish best practices that have effectively promoted democracy and good governance in Africa. 2.0 Literature Review 2. 1 Introduction In 1990s, the IMF imposed structural adjustment programs meant to ease Africa’s economic hardships and act as an avenue for developing good use of public resources and promotion of accountability by governments to citizens. In order to meet the donor demands and increased pressure by citizens to have their governments perform, Afr ican countries gradually began to appreciate the use of internet, PCs, mobile phones, and other gadgets to deliver government services online. E-government is taunted as the most efficient way of streamlining public sector reforms and citizen involvement in administration and governance of public affairs. Though the process of e-governance is highly admired, there are many challenges, facing its implementation.